- Tickets purchased firsthand through Ticketmaster, will be refunded automatically. This process can take about 30 business days and the refund will be issued to the card used to purchase the tickets.
- Tickets purchased in person at the box office will need to be returned to the box office to have a refund processed.
- Any tickets purchased through resale/third party – the guest will need to contact the site they purchased through to confirm their refund process.